Speed to lead benchmark · Company size

Company size doesn’t makefollow-up faster

Hours to response
Company sizeObserved range
Average response timeAllHuman only
Automated

Under 100

108 companies

Observed range0.01–336.6 hrs
23.2 hrs
35.9 hrs
Automated59.3%

101–500

863 companies

Observed range0.01–487.3 hrs
23.7 hrs
38.2 hrs
Automated59.0%

501–1,000

373 companies

Observed range0.01–271.0 hrs
16.5 hrs
35.0 hrs
Automated64.3%

1,001–5,000

524 companies

Observed range0.01–347.0 hrs
17.9 hrs
37.5 hrs
Automated68.1%

5,001–10,000

65 companies

Observed range0.01–164.4 hrs
17.2 hrs
40.1 hrs*
Automated75.4%

10,000+

78 companies

Observed range0.01–185.6 hrs
15.0 hrs
26.4 hrs
Automated71.8%